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Coronavirus And Business from Harvard Business Review


SECTION 1 Managing Your Business 6 Lead Your Business Through the Coronavirus Crisis Twelve lessons on analyzing data, communicating information, and protecting your employees. by Martin Reeves, Nikolaus Lang, and Philipp Carlsson-Szlezak 12 8 Questions Employers Should Ask About Coronavirus From maximizing employees’ ability to work remotely to revising benefits policies. by Jeff Levin-Scherz and Deana Allen 17 Prepare Your Supply Chain for Coronavirus It’s late in the game, but there are still steps you can take. by James B. Rice, Jr. 21 What Are Companies’ Legal Obligations Around Coronavirus? Eight factors leaders should consider. by Peter Susser and Tahl Tyson 26 The Coronavirus Crisis Doesn’t Have to Lead to Layoffs Leaders can approach this challenging time with flexibility, transparency, and compassion. by Atta Tarki, Paul Levy, and Jeff Weiss 31 Delivery Technology Is Keeping Chinese Cities Afloat Through Coronavirus How to maintain the flow of supplies to quarantined communities. by Chengyi Lin 34 How Chinese Companies Have Responded to Coronavirus Twelve lessons for the rest of the world. by Martin Reeves, Lars Fæste, Cinthia Chen, Philipp Carlsson-Szlezak, and Kevin Whitaker


SECTION 2 Managing Your Remote Team 44 15 Questions About Remote Work, Answered A Q&A with Harvard Business School professor Tsedal Neeley. by Tsedal Neeley 50 A Guide to Managing Your (Newly) Remote Workers Leaders need to adapt to the new normal. by Barbara Z. Larson, Susan R. Vroman, and Erin E. Makarius 55 What It Takes to Run a Great Virtual Meeting Twelve keys to success. by Bob Frisch and Cary Greene 58 How to Get People to Actually Participate in Virtual Meetings Stop the multitasking already! by Justin Hale and Joseph Grenny



SECTION 3 Leading Through the Crisis 63 Communicating Through the Coronavirus Crisis Identify your key constituents and tailor your message appropriately. by Paul A. Argenti 67 Slow Down to Make Better Decisions in a Crisis Do you have enough information to take action? by Art Markman 70 Build Your Resilience in the Face of a Crisis Three strategies for taking care of your mental health. by Rasmus Hougaard, Jacqueline Carter, and Moses Mohan 74 Don’t Hide Bad News in Times of Crisis Transparency is crucial—even if your reputation takes a short-term hit. by Amy C. Edmondson 77 How Bad Times Bring Out the Best in People Lessons from one local bank’s response to Hurricane Katrina. by Bill Taylor COPYRIGHT © 2020 HARVARD BUSINESS SCHOOL PUBLISHING CORPORATION. ALL RIGHTS RESERVED.


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